Returns & Exchanges
At MARGESHERWOOD, we want you to be completely satisfied with your purchase; items in original condition may be returned within 14 days of delivery. Please note that shipping costs for returns are the responsibility of the customer unless the item is defective.
Return Process
- 1.Request a Return
Log in to your account or visit our returns portal to submit a request using your order number and email address.
- 2.Pack Your Items
Place the items in their original packaging, including all dust bags, tags, and protective materials to ensure the product is not damaged during transit.
- 3.Ship the Package
Affix the provided return label or use a tracked courier service to send the package to our distribution center.
- 4.Receive Your Refund
Once our team inspects the returned goods, your refund will be processed to the original payment method within 5-7 business days.